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Sue Tetzlaff

Recent Posts

Walk the Talk on a Journey to Trust

Posted by Sue Tetzlaff on Jun 13, 2018 8:16:00 AM

"Trust, or the lack of it, is at the root of success or failure in relationships and in the bottom-line results of business." - Stephen Covey 

Photo by  Tyler Lastovich  on  Unsplash
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Topics: relationships, direct dialogue, trust, Leadership skills, rural healthcare, feedback

"Speed Dating" to Build Relationships at Work

Posted by Sue Tetzlaff on Jun 6, 2018 8:00:00 AM

"Technology does not run an enterprise; relationships do." - Patricia Fripp

 Photo by Simon Mumenthaler on Unsplash

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Topics: relationship building, Rounding, silos, Leader Rounding, collaboration

Getting an ROI on Leadership Development

Posted by Sue Tetzlaff on May 23, 2018 7:56:00 AM

“At its best, leadership development is not an “event.” It’s a capacity-building endeavor. It’s a process of human growth and development.” - Linda Fisher Thornton

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Topics: leadership development, rural healthcare, training, leadership training, eLearning

This Is How We Lead Around Here!

Posted by Sue Tetzlaff on May 9, 2018 7:56:00 AM

 "Uncontrolled variation is the enemy of quality." - W. Edwards Deming

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Topics: healthcare, leadership development, Employee Engagement, improving results, Leadership skills, rural healthcare, culture change, standard work, leadership responsibilities, transformation

Spring Clean Your Work House

Posted by Sue Tetzlaff on May 2, 2018 7:59:00 AM

"Spring cleaning doesn't have to be a dreaded list of chores. It can be a rewarding experience that helps provide some organization and structure to your life." - Peter Walsh

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Topics: patient experience, employee experience, cleanliness, work environment

Don't Turn Your Back On Conflict & Incivility

Posted by Sue Tetzlaff on Apr 18, 2018 8:00:00 AM

“Solve problems at the lowest possible level with the least amount of bureaucracy, paperwork, and drama.” - Sue Tetzlaff

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Topics: culture, Leadership skills, Behavior change, standards of behavior, rural healthcare, conflict, culture change, employee experience, incivility, bullying, transformation

Succeed with Change: "Grab the Baton"

Posted by Sue Tetzlaff on Apr 4, 2018 4:52:17 PM

 "Will it be easy? Nope. Will it be worth it? Absolutely!"

 

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Topics: Change, Change Management, Leadership skills, rural healthcare, employee teams, leadership responsibilities

Turn Work Off

Posted by Sue Tetzlaff on Mar 28, 2018 8:00:00 AM

"Take rest; a field that has rested gives a bountiful crop." - Ovid 

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Topics: resiliency, Leadership skills, rural healthcare

Empower Others to Make Decisions

Posted by Sue Tetzlaff on Mar 14, 2018 7:55:00 AM

"If the decision making process if flawed and dysfunctional, decisions will go awry." - Carly Fiorina

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Topics: Leadership skills, decision making, culture change

Beyond Your Words

Posted by Sue Tetzlaff on Mar 7, 2018 8:00:00 AM

"And don't underestimate the importance of body language! Ha!" - Ursula (The Little Mermaid)

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Topics: positive communication, communication, employee experience, healthcare customer service, body language

Inspiring Positive Change

Mediocrity can be replaced by greatness!

We write, teach, and coach to inspire positive, proactive, results-oriented leadership. While we have a passion for (and lots of experience with!) healthcare organizations, most topics we write about can be helpful to any individual, team, or organization that is striving for greatness. Cheers! Jane & Sue

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