"Trust, or the lack of it, is at the root of success or failure in relationships and in the bottom-line results of business." - Stephen Covey 

Photo by  Tyler Lastovich  on  Unsplash

Topics: relationships, direct dialogue, trust, Leadership skills, rural healthcare, feedback

"Technology does not run an enterprise; relationships do." - Patricia Fripp

 Photo by Simon Mumenthaler on Unsplash

Topics: relationship building, Rounding, silos, Leader Rounding, collaboration

“At its best, leadership development is not an “event.” It’s a capacity-building endeavor. It’s a process of human growth and development.” - Linda Fisher Thornton

Topics: leadership development, rural healthcare, training, leadership training, eLearning

 "Uncontrolled variation is the enemy of quality." - W. Edwards Deming

Topics: healthcare, leadership development, Employee Engagement, improving results, Leadership skills, rural healthcare, culture change, standard work, leadership responsibilities, transformation

"Spring cleaning doesn't have to be a dreaded list of chores. It can be a rewarding experience that helps provide some organization and structure to your life." - Peter Walsh

Topics: patient experience, employee experience, cleanliness, work environment

“Solve problems at the lowest possible level with the least amount of bureaucracy, paperwork, and drama.” - Sue Tetzlaff

Topics: culture, Leadership skills, Behavior change, standards of behavior, rural healthcare, conflict, culture change, employee experience, incivility, bullying, transformation

 "Will it be easy? Nope. Will it be worth it? Absolutely!"

 

Topics: Change, Change Management, Leadership skills, rural healthcare, employee teams, leadership responsibilities

"Take rest; a field that has rested gives a bountiful crop." - Ovid 

Topics: resiliency, Leadership skills, rural healthcare

"If the decision making process if flawed and dysfunctional, decisions will go awry." - Carly Fiorina

Topics: Leadership skills, decision making, culture change

"And don't underestimate the importance of body language! Ha!" - Ursula (The Little Mermaid)

Topics: positive communication, communication, employee experience, healthcare customer service, body language