"If those at the top don’t get along or behave well, don’t be surprised when the front line leaders and employees don’t." - Sue Tetzlaff
In 2011, the Finnish Tourist Board ran a campaign that used silence as a marketing ‘product’. They sought to entice people to visit Finland and experience the beauty of this silent land. They released a series of photographs of single figures in the nature and used the slogan “Silence, Please”. A tag line was added by Simon Anholt, an international country branding consultant, “No talking, but action.”
Dear Toxic Coworker,
March 13-19, 2016 is Patient Safety Awareness Week. Let's not only be aware, but take action, when disruptive behavior puts patients and healthcare workers at risk. According to a 2011 survey of 800+ physicians conducted by the American College of Physician Executives, more than 70% of respondents said disruptive physician behavior occurs at least once a month at their organization; more than 10% said such incidents occur daily; and about 77% said they were concerned about disruptive behavior in their organization, and 99% believed disruptive behavior ultimately affects patient care.