"And don't underestimate the importance of body language! Ha!" - Ursula (The Little Mermaid)
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Topics: positive communication, communication, employee experience, healthcare customer service, body language
Managing Up as a Positive Communication Standard- Use TRUST as a verb.
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Topics: Employee Engagement, employee experience, healthcare customer service
Any smart business values the relationship they have with their customers. While most businesses are always in search of new customers, strengthening the bond with current customers is a must.
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Topics: leadership, healthcare, service, customer service, patient satisfaction, healthcare customer service
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