"Technology does not run an enterprise; relationships do." - Patricia Fripp
"This is true with any culture; communication shapes culture, and culture shapes communication." Paula Alejandra
“ In addition to the doctors whose name we easily recognize, there are countless others who carry on the quiet work of healing each day in communities throughout the United States — indeed, throughout the world. Common to the experience of each of them, from the specialist in research to the general practitioner, are hard work, stress, and sacrifice. All those Americans who serve as licensed physicians have engaged in years of study and training, often at great financial cost. Most endure long and unpredictable hours, and many must cope with the conflicting demands of work and family life.” -President George Bush on his proclamation making March 30, 1991 National Doctor’s Day.
How can you know each and every employee? How can you know what motivates them to behave, perform,and contribute at a higher level? How do you reach the holy grail of a department full of engaged employees? Not just engaged, but empowered, and wanting to take things off your plate.
The best way to lead people into the future is to connect with them deeply in the present.
James Kouzes and Barry Posner