"Technology does not run an enterprise; relationships do." - Patricia Fripp
"If those at the top don’t get along or behave well, don’t be surprised when the front line leaders and employees don’t." - Sue Tetzlaff
"This is true with any culture; communication shapes culture, and culture shapes communication." Paula Alejandra
The best way to lead people into the future is to connect with them deeply in the present.
James Kouzes and Barry Posner
“We make sacred pact. I promise teach karate to you, you promise learn. I say, you do, no questions.” -Mr. Miyagi
In the spirit of my very favorite holiday of the year, I am writing this week’s blog on the practice of gratefulness. Not thanksgiving, but gratefulness and the practice of gratefulness as a leader. I know what you are thinking, "Seriously, I cannot take any more of this gratitude stuff!"
Imagine your work day starting out with a huddle that begins with shouting and screaming and ranting on and on about poor results and lazy, inefficient employees. What makes a hospital CEO so much different than a CEO who demands innovation, attention to detail, and efficient productivity?
Often, in the midst of speaking at conferences on the topic of the Employee Experience, a leader in the room will timidly raise their hand and say, “Do you have any ideas for team building? My team is really suffering from low morale right now, and we could use a boost.”