"Trust, or the lack of it, is at the root of success or failure in relationships and in the bottom-line results of business." - Stephen Covey 

Photo by  Tyler Lastovich  on  Unsplash

Topics: relationships, direct dialogue, trust, Leadership skills, rural healthcare, feedback

“At its best, leadership development is not an “event.” It’s a capacity-building endeavor. It’s a process of human growth and development.” - Linda Fisher Thornton

Topics: leadership development, rural healthcare, training, leadership training, eLearning

 "Uncontrolled variation is the enemy of quality." - W. Edwards Deming

Topics: healthcare, leadership development, Employee Engagement, improving results, Leadership skills, rural healthcare, culture change, standard work, leadership responsibilities, transformation

“Solve problems at the lowest possible level with the least amount of bureaucracy, paperwork, and drama.” - Sue Tetzlaff

Topics: culture, Leadership skills, Behavior change, standards of behavior, rural healthcare, conflict, culture change, employee experience, incivility, bullying, transformation

 "Will it be easy? Nope. Will it be worth it? Absolutely!"

 

Topics: Change, Change Management, Leadership skills, rural healthcare, employee teams, leadership responsibilities

"Take rest; a field that has rested gives a bountiful crop." - Ovid 

Topics: resiliency, Leadership skills, rural healthcare

"I may be only one person, but I can be one person who makes a difference."

Topics: Employee Engagement, patient experience, rural healthcare, culture change, hospice, employee suggestion program, transformation

"The more you engage with customers, the clearer things become, and the easier it is to determine what you should be doing." ~John Russell

Topics: healthcare, patient focused care, patient experience, whiteboards, rural healthcare, nursing, Nursing Bundle, patient engagement

Every once in a while somebody has to get the bureaucracy by the neck and shake it loose and say, "Stop what you are doing." - Ronald Reagan

Topics: healthcare, team building, teams, rural healthcare, senior leaders, dysfunctional teams, organization chart

"Collaboration is multiplication." - John Maxwell

Topics: relationship building, healthcare, culture, Leader Rounding, collaboration, rural healthcare, culture change