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Patient Engagement & The Power of the Nursing Bundle

Posted by Sue Tetzlaff on Dec 6, 2017 8:00:00 AM

"The more you engage with customers, the clearer things become, and the easier it is to determine what you should be doing." ~John Russell

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Topics: healthcare, patient focused care, patient experience, whiteboards, rural healthcare, nursing, Nursing Bundle, patient engagement

Positive Communication: Whiteboards

Posted by Jane McLeod on Dec 17, 2015 11:00:00 AM

To white, or not to white? That is the question. The experiences I have with patient communication boards placed in patient rooms is that they are a one way street.

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Topics: leadership, healthcare, positive communication, whiteboards

Inspiring Positive Change

Mediocrity can be replaced by greatness!

We write, teach, and coach to inspire positive, proactive, results-oriented leadership. While we have a passion for (and lots of experience with!) healthcare organizations, most topics we write about can be helpful to any individual, team, or organization that is striving for greatness. Cheers! Jane & Sue

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