"Uncontrolled variation is the enemy of quality." - W. Edwards Deming
"The achievements of an organization are the results of the combined effort of each individual." - Vince Lombardi
Some of you are a couple months in to the 2017 Leadership Challenge and on your way to positive, proactive, results-oriented leadership. Kudos for your commitment! Some of you may just be learning of this challenge for the first time -- welcome -- it's not too late to participate. Our mantra: Just Start!
Positive, Pro-Active, Results-Oriented Leadership -- It could be yours in 2017! Follow this monthly challenge to take your leadership and results to new heights in the new year. Accept the challenge and .... Just Start!
Healthcare professionals all around the world commit a large percentage of their day, week, month, and year to their work. Not unlike other working people, your time on the job likely far exceeds your time doing any other single thing in your life.
Several years ago, a CEO approached me wanting some advice. He began describing their medical center's mediocre results and their slow pace to complete projects and make certain improvements. He also voiced his realization that other organizations like his were making big improvements - creating a bigger gap in comparable results (some of which, like quality and patient satisfaction, are publicly reported). I asked some probing questions about what he assessed to be the cause of their current situation.
We love leaders, and we love working with teams of leaders. Our Mission is to create positive change in health care, one leader at a time. One of the best parts of fulfilling our mission is that sometimes we work with many leaders at a time.
This is the third in a four part series on the challenges that need to be overcome to avoid a plateau, or to move beyond one, when striving for big gains, stretch goals, and transformational change. In this series, we confront four challenges that we have identified when working with teams and organizations who are striving to move beyond mediocrity to greatness. These four challenges are:
This is the second in a four part series on the challenges that need to be overcome to avoid a plateau, or to move beyond one, when striving for big gains, stretch goals, and transformational change. I’ve always marveled at how much quicker and easier it seems to make those first initial leaps in results. I have worked with many teams that have started with bottom dwelling baseline metrics that were able to swiftly leap to average, or even a bit higher. Yet, moving up to those highest rankings, inching into those top metrics in your key performance indices, is really tough stuff. Often, we can find ourselves stuck hanging right below our peak performance targets. We don’t have far to go to be at the very top, so what is this seemingly invisible force field that is holding us back? How can we go farther?