scrubs to c-suite blog

Walk the Talk on a Journey to Trust

Posted by Sue Tetzlaff on Jun 13, 2018 8:16:00 AM

"Trust, or the lack of it, is at the root of success or failure in relationships and in the bottom-line results of business." - Stephen Covey 

Photo by  Tyler Lastovich  on  Unsplash
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Topics: relationships, direct dialogue, trust, Leadership skills, rural healthcare, feedback

Do. One. Thing. (to elevate your leadership!)

Posted by Jane McLeod on May 30, 2018 8:13:44 AM


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Topics: Employee Engagement, Leadership skills, work environment

This Is How We Lead Around Here!

Posted by Sue Tetzlaff on May 9, 2018 7:56:00 AM

 "Uncontrolled variation is the enemy of quality." - W. Edwards Deming

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Topics: healthcare, leadership development, Employee Engagement, improving results, Leadership skills, rural healthcare, culture change, standard work, leadership responsibilities, transformation

Say THIS not THAT!

Posted by Jane McLeod on Apr 25, 2018 8:00:00 AM





Setting standards for your employee’s to communicate in a certain way may seem like micromanaging to you. 

 You may ruminate on the idea, and determine that you already have them punch in and out a certain way, park in a certain place, and determine a dress code for them.  Telling  them what they can and cannot say may push you over the edge.  I am with you. Let me explain!

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Topics: Employee Engagement, customer service, Leadership skills

Don't Turn Your Back On Conflict & Incivility

Posted by Sue Tetzlaff on Apr 18, 2018 8:00:00 AM

“Solve problems at the lowest possible level with the least amount of bureaucracy, paperwork, and drama.” - Sue Tetzlaff

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Topics: culture, Leadership skills, Behavior change, standards of behavior, rural healthcare, conflict, culture change, employee experience, incivility, bullying, transformation

Succeed with Change: "Grab the Baton"

Posted by Sue Tetzlaff on Apr 4, 2018 4:52:17 PM

 "Will it be easy? Nope. Will it be worth it? Absolutely!"


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Topics: Change, Change Management, Leadership skills, rural healthcare, employee teams, leadership responsibilities

Turn Work Off

Posted by Sue Tetzlaff on Mar 28, 2018 8:00:00 AM

"Take rest; a field that has rested gives a bountiful crop." - Ovid 

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Topics: resiliency, Leadership skills, rural healthcare

Listening: More than a "soft" skill

Posted by Jane McLeod on Mar 21, 2018 8:00:00 AM

“We have two ears and one mouth so we can listen twice as much as we speak.” - Epictetus

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Topics: listening, Leadership skills

Empower Others to Make Decisions

Posted by Sue Tetzlaff on Mar 14, 2018 7:55:00 AM

"If the decision making process if flawed and dysfunctional, decisions will go awry." - Carly Fiorina

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Topics: Leadership skills, decision making, culture change

Changing How We Change: Transferring Changes Into Operations

Posted by Sue Tetzlaff on Jan 17, 2018 8:00:00 AM
"If there is no struggle, there is no progress." - Frederick Douglass

Note: This is part 2 in a 6-part series titled "Changing How We Change." If you missed Part 1, you can view it here.

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Topics: Change, Change Management, Leadership skills, barriers

Inspiring Positive Change

Mediocrity can be replaced by greatness!

We write, teach, and coach to inspire positive, proactive, results-oriented leadership. While we have a passion for (and lots of experience with!) healthcare organizations, most topics we write about can be helpful to any individual, team, or organization that is striving for greatness. Cheers! Jane & Sue

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