"Trust, or the lack of it, is at the root of success or failure in relationships and in the bottom-line results of business." - Stephen CoveyPhoto by Tyler Lastovich on Unsplash
"If those at the top don’t get along or behave well, don’t be surprised when the front line leaders and employees don’t." - Sue Tetzlaff
"This is true with any culture; communication shapes culture, and culture shapes communication." Paula Alejandra
Team members need to feel trusted and valued, and micro-managing communicates the opposite.
~ Martin Zwilling
This is a tale of two leaders. These two leaders report to the very same person, Sally, who is a senior executive for their organization. She is bright, energetic, and dynamic. She is extremely busy, and has a lot on her plate. Her CEO looks to her to manage many “other duties as assigned” on any given day.
Who is the “perfect boss” in our world today? Is it Indra Nooyi? Named one of Forbes Top ten business leaders in the world today, she meets a whole lot of boss requirements when you consider she “does the right thing” in spite of potential financial losses, and she also works very hard to make work fun for her employees. Who wouldn’t want to drink Pepsi all day and interact with a boss that led an all-girl rock band?
"The most important single ingredient in the formula of success is knowing how to get along with people." -Theodore Roosevelt
Often, in the midst of speaking at conferences on the topic of the Employee Experience, a leader in the room will timidly raise their hand and say, “Do you have any ideas for team building? My team is really suffering from low morale right now, and we could use a boost.”